Print Account Manager

Were looking for an experienced and detail-driven Print Account Manager to join our established team in Derby. This is a key role where youll take ownership of complex print jobs, working closely with customers, suppliers, and internal teams to deliver high-quality results on time and to brief.

If you enjoy managing projects end-to-end, building strong client relationships, and working in a fast-paced print environmentthis could be the perfect next step.

What Youll Be Doing

• Manage complex and bespoke print jobs from brief through to delivery
• Interpret customer requirements and recommend the most effective production methods
• Source appropriate suppliers and oversee production processes
• Process and manage sales and purchase orders, invoices, and enquiries accurately
• Act as the primary contact for selected print customers
• Ensure all projects meet agreed SLAs and deadlines
• Support month-end invoicing and ensure processes are completed on time
• Maintain accurate records using internal systems (including MIS systems)
• Collaborate with internal teams to ensure smooth delivery of work
• Provide exceptional customer service at all stages of the process
• Identify opportunities for process improvements and increased efficiency

What Were Looking For

Essential

• Experience within a print, production, or design environment
• Strong organisational and workload management skills
• High attention to detail and accuracy
• Excellent communication and client-facing ability
• Good IT skills, particularly Excel and Word
• Ability to manage multiple jobs and deadlines under pressure
• Proactive, self-motivated, and customer-focused approach

Desirable

• Experience managing complex print specifications or bespoke jobs
• Familiarity with print MIS systems

Your Attributes

• Professional and approachable
• Strong problem-solving mindset
• Works well both independently and as part of a team
• Calm under pressure and highly organised
• Driven to exceed customer expectations

Why Join?

Youll be part of a collaborative, supportive print team where your expertise is valued. This role offers real ownership, variety, and the opportunity to build strong client relationships while working on a wide range of print projects.

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